"Managed care is like chess. Know the rules, plan ahead, prepare for the unexpected."



gw_pre-img1.jpgI would welcome the opportunity to speak before your society or organization on practice management and/or managed care issues. Here are some of those who have asked me to share my expertise and perspectives on current business-of-medicine issues.




  • Alabama Academy of Ophthalmology
  • American Academy of Ophthalmology
  • American Association of Health Plans
  • American College of Surgeons
  • American Optometric Association
  • American Society of Ophthalmic Administrators
  • Arizona Ophthalmological Society
  • Arkansas Ophthalmological Society
  • Association of Dermatology Administrators and Managers
  • Barkan Society
  • California Association of Ophthalmology
  • Codingline
  • Connecticut Society of Eye Physicians
  • Dispensing Ophthalmology Conference
    (Ophthalmology Management magazine)
  • Eye Tech '96
  • Florida Society of Ophthalmic Administrators
  • Florida Society of Ophthalmology
  • Illinois Association of Ophthalmology
  • Institute for International Research
  • Iowa Academy of Ophthalmology
  • IPA of Southeastern Virginia
  • Kansas State Ophthalmological Society
  • Kevin Hill Seminar In Ophthalmology
  • Los Angeles County Optometric Society
  • Maryland Society of Eye Physicians and Surgeons
  • Medical Group Management Association
  • Memphis Eye Society
  • Missouri Society of Eye Physicians and Surgeons
  • National Medical Association
  • Novartis Ophthalmics National Sales Meeting
  • Oklahoma Academy of Ophthalmology
  • Optifair
  • Ophthalmology Society of the Redwood Empire
  • Quantum Optical/William Patterson University
  • San Diego Eye Bank
  • South Eastern Council of Optometrists (SECO)
  • SouthEast Eye Meeting
  • Southern California College of Optometry
  • Tennessee Academy Of Ophthalmology
  • Tennessee Ophthalmology Personnel Society
  • Texas Ophthalmological Association
  • University of Texas - Houston Medical School
  • Utah Ophthalmological Society
  • Vanderbilt University School of Medicine
  • Virginia Society of Ophthalmic Medical Personnel
  • Virginia Society of Ophthalmology
  • Vision Expo
  • Washington Academy of Eye Physicians and Surgeons
  • Washington DC Ophthalmological Society
  • Washington State Medical Association
  • Wisconsin Academy of Ophthalmology
  • My presentation topics have included:

    Managed Care Contracting Programs
    • Managed Care Contracting Realities and Solutions
    • Downcoding And Prompt Payment Problems
    • Making It Harder For Payers to Manipulate Your Claims Payments
    • What To Do When Leaving A Managed Care Plan (Your Rights And Responsibilities Upon Termination)
    • Third Party Vision Plans: Sorting Out The Good, The Bad, And The Ugly
    • Current Issues In Managed Care Contracting
    • Managed Care Contract Evaluation (Avoiding Traps, Landmines, And Other Nasty Surprises)
    • Responding To A Payor's Take-It-Or-Leave-It Payment Offer
    • Managed Care Contracting For Opticians
    • Evaluating The Financial Viability Of Managed Vision Care Plans
    Practice Administration and Reimbursement Programs
    • How Ophthalmology Practices Must Adjust and Evolve to Succeed With the Growth of Consumer-Directed Health Care.
    • What Do Your Patients Really Think? Tips and Pearls For Conducting Internal Marketing Research.
    • A Nuts and Bolts HIPAA Checklist: Are You Off on the Right Foot?
    • Getting Ready for HIPAA
    • Delayed, Denied, and Downcoded Reimbursements (Nasty Payor Tricks)
    • Designing And Implementing Effective Patient Satisfaction Surveys
    • Preparing For Managed Care
    • Alternative Delivery Systems -- What The New Graduate Needs To Know
    • Managed Care Issues For The Office Staff
    • Managed Care: Everything You Didn't Know About... But Should Have
    Capitation Programs
    • Capitation For Medical/Surgical Ophthalmology
    • Capitation For Vision Care
    • Developing Capitation Rates
    • Negotiating Strategies For Capitation
    • Mock Capitation Negotiation Workshop
    • Contact Capitation
    Network Development and Management Programs
    • Ophthalmic Carve-Outs: Making A Case To Healthplans And Primary Care Physicians
    • How To Choose The Right Network
    • Physician Compensation Under Capitation And Other At-Risk Arrangements
    • Utilization Management: Responding To New Challenges
    • Developing And Evaluating A Good Vision Benefit Program
    • How Do You Identify And Contact Decision Makers?
    • Managing HMO Benefit Programs In Pharmacy, Dental, And Vision

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